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The information on this website is intended only for institutional investors (as defined under the SFA).

The materials and any documents distributed together herein (the “Materials”) are being made available to a limited number of institutional investors as defined under the Securities and Futures Act, Chapter 289 of Singapore (the “SFA”) by M&G Investments for information. The Materials are confidential and may not be shown, copied, reproduced, re-transmitted, re-distributed, in whole or in part, or otherwise given to any person other than the authorised recipient without the prior written consent of M&G Investments. While care has been taken in the preparation of the Materials, M&G Investments makes no representation or warranty, whether express or implied, and accepts no responsibility for the accuracy or completeness or reliability of any statement in the Materials including, without limitation, any target returns, projections or other forward-looking statements. To the maximum extent permitted by law, M&G Investments expressly disclaims all or any liability which may arise out of the provision to or use by any person of the information contained herein.

The Materials have not been registered as a prospectus with the Monetary Authority of Singapore and the Materials do not constitute an advertisement or an offer for the issue sale or purchase of any securities or any recommendation in relation to investment in the subject matter of the Materials or any investment or other advice. The Materials provided in this website are provided solely for your information. The information in this website is qualified in its entirety by the terms therein. Nothing in this website shall constitute an offer to sell or a solicitation of an offer to buy or the calling to attention to the offer of the units of the collective investment schemes in any jurisdiction in which such offer sale or solicitation of an offer to buy or the calling to attention to the offer thereon is restricted prohibited or not authorised.

The Materials have been prepared for the purpose of providing general information without taking account of any particular investor's objectives, financial situation or needs. An investor should, before making any investment decisions, consider the appropriateness of the information in the Materials, and seek professional advice, having regard to the investor's objectives, financial situation and needs. The Information is not intended to be accounting, tax legal, financial, regulatory or any other form of professional advice and should not be relied upon in that regard.

M&G Investments or its associates or directors do not guarantee the performance of any investment or any particular rate of return referred to in the Materials. M&G Investments does not warrant or represent that the information, statements, opinions or conclusions contained in the Materials are accurate, reliable, complete or current. Past performance is not an indicator of future performance.

By checking the confirmation and proceeding beyond this page, you also confirm that you agree to these ‘Terms and Conditions’.

Audience

Contact us

Please do get in touch with us if you would like further information about our investment opportunities.

Barnaby Jones
Associate Director, Institutional Business, Asia Pacific

Tel: +852 3725 3194
Email: barnaby.jones@mandg.com


If you have a complaint

We are sorry that you have had cause to complain to M&G. Your business is important to us and we endeavour to resolve any concerns fairly, effectively and promptly.

Making a complaint

If you have a complaint about any aspect of the provision of service to you, you may make the complaint directly to us, either by writing, telephoning, faxing or e-mailing.

All relevant details should be set out clearly. Complaints may be addressed to your Client Director or the M&G Chief Executive.

In addition to engaging with your Client Director in the normal manner, you can contact us by writing to: M&G, 138 Market Street, CapitaGreen #35-01, Singapore 048946 or by calling us on +65 6349 9000 from 9.00am to 5.00pm, Monday to Friday. For your protection calls may be recorded.

Our commitment

At M&G, we take all complaints seriously and commit to the following actions upon receipt of a complaint:

  • We endeavour to acknowledge any complaint within 5 working days.
  • If we are unable to resolve your complaint within four weeks of receipt, we will send you a written update explaining why we are not in a position to resolve your complaint and an indication of when we will make further contact.
  • If your complaint has still not been resolved within eight weeks of receipt we will send you a response explaining why we are still not in a position to make a final response, giving reasons for the further delay with an indication of when you will hear further details from us.

Investigating your complaint within M&G

Your complaint will be investigated by a dedicated member of staff who was not directly involved in the matter that is the subject of your complaint. We will ensure that an employee of appropriate seniority who is independent of the matter commences an investigation. We will also, where possible, take the appropriate action to prevent reoccurrence.

If you telephone us during our investigation and the member of staff handling your complaint is not available, then another member of our team will be more than happy to help you.

We want our customers to be happy with our service and we hope to resolve any matters quickly and to our mutual satisfaction. We welcome feedback on any aspect of our service.

 
This advertisement has not been reviewed by the Monetary Authority of Singapore.
This website is intended only for Institutional Investors in Singapore.
Specifically, the information on these pages should not be used or relied upon by the public of Singapore or any other type of investor from any other jurisdiction.
The value of investments will fluctuate, which will cause fund prices to fall as well as rise and you may not get back the original amount you invested.